Question 1

How do I create an online form?

Accepted Answer

From your WittyForm dashboard, click the "New Form" button and choose to start from scratch, use a template, or let our AI generator build one for you. The drag-and-drop editor makes it easy to add and rearrange fields, and you can publish your form with a single click.

Question 2

Is WittyForm free?

Accepted Answer

Yes. WittyForm offers a free plan that lets you create up to 5 forms and 3 quizzes with up to 100 responses per month. It includes all core field types, basic analytics, and a shareable link. No credit card required to get started.

Question 3

How does the AI form generator work?

Accepted Answer

Describe the form you need in a sentence or two and our AI generates a complete form with appropriate field types, labels, and validation rules. You can refine it by chatting with the AI assistant or editing fields manually in the builder.

Question 4

What field types are available?

Accepted Answer

WittyForm offers 40+ field types including text, email, phone, dropdown, multi-select, date picker, file upload, rating, signature, payment, and many more. Every field supports validation, conditional logic, and custom styling.

Question 5

Can I use WittyForm on mobile?

Accepted Answer

Yes. The WittyForm dashboard and form builder are fully responsive and work on tablets and mobile devices. Your published forms are also mobile-optimized by default, ensuring a smooth experience for respondents on any screen size.

Question 6

What is the difference between forms and quizzes?

Accepted Answer

Forms are designed for data collection such as surveys, registrations, and feedback. Quizzes add scoring, correct-answer checking, timed questions, and leaderboard features, making them perfect for assessments and interactive content.

Question 7

Can I add conditional logic to my forms?

Accepted Answer

Yes. The visual conditional logic builder lets you show or hide fields, skip to specific pages, or change field options based on previous answers. You can create simple rules or chain multiple conditions together for complex branching.

Question 8

How do I embed a form on my website?

Accepted Answer

Every published form comes with an embed code you can paste into any HTML page. We support standard iframe embeds, popup modals, and slider embeds. The form automatically adapts to its container width.

Question 9

Can I accept payments through forms?

Accepted Answer

Yes. WittyForm includes a payment field type that lets you collect one-time payments directly within your forms. This is ideal for order forms, event registrations, and donation pages without needing a separate checkout tool.

Question 10

How do I create a multi-page form?

Accepted Answer

In the form builder, click the "Add Page" button to insert a page break. Each page appears as a separate step with a progress bar for respondents. You can drag fields between pages and use conditional logic to skip pages based on answers.

Question 11

Can I add a file upload field to my form?

Accepted Answer

Yes. Drag the "File Upload" field into your form to let respondents attach documents, images, or other files. You can configure allowed file types, set a maximum file size, and limit the number of uploads per submission.

Question 12

How do I set up email notifications for form submissions?

Accepted Answer

Go to your form settings and open the Notifications tab. Add one or more email addresses that will receive a notification each time a new response comes in. The email includes all submitted data so you can review it without logging in.

Question 13

How do I create a form from a template?

Accepted Answer

When you click "New Form," select the "Templates" option to browse our library of pre-built form templates covering contact forms, surveys, registrations, and feedback forms. Pick one, customize it to your needs, and publish.

Question 14

What plans and pricing does WittyForm offer?

Accepted Answer

We offer a generous Free tier, a Pro plan ($37 once) with unlimited forms and responses, and an Enterprise plan ($117 once) that adds A/B testing, offline mode, brand profiles, and unlimited team members. Both paid plans are one-time lifetime deals.

Question 15

How does the Lifetime Deal work?

Accepted Answer

The Lifetime Deal is a one-time purchase that gives you permanent access to Pro-level features with no recurring fees. Your account is upgraded for life and you receive all future updates at no extra cost.

Question 16

Is there a refund policy?

Accepted Answer

Yes. We offer a 14-day money-back guarantee on all paid plans and Lifetime Deal purchases. If you are not satisfied, contact our support team within 14 days for a full refund, no questions asked.

Question 17

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor. For Lifetime Deal purchases, we also support PayPal. All transactions are encrypted and PCI-compliant.

Question 18

What integrations does WittyForm support?

Accepted Answer

WittyForm integrates with Google Sheets, Slack, and webhooks out of the box. You can send responses to spreadsheets, get Slack notifications, or push data to any service via webhook endpoints.

Question 19

How do I connect WittyForm to Google Sheets?

Accepted Answer

Navigate to the Integrations tab inside your form settings and click "Connect Google Sheets." Authorize access with your Google account, select a spreadsheet, and map your form fields to columns. Responses sync automatically in real time.

Question 20

Can I connect WittyForm to Zapier?

Accepted Answer

Yes. Use our webhook integration to connect with Zapier. Set up a "Webhooks by Zapier" trigger with your WittyForm webhook URL, and you can route submissions to over 5,000 apps in the Zapier ecosystem.

Question 21

Does WittyForm integrate with CRM tools?

Accepted Answer

You can connect WittyForm to any CRM that supports webhooks or Zapier, including HubSpot, Salesforce, and Pipedrive. Use our webhook integration to push submission data directly into your CRM.

Question 22

Is WittyForm secure?

Accepted Answer

Yes. All data is encrypted in transit with TLS 1.3, and stored integration credentials are encrypted with AES-256-GCM. We perform regular security audits and follow industry best practices to keep your data safe.

Question 23

Is WittyForm GDPR compliant?

Accepted Answer

Yes. WittyForm is fully GDPR compliant. We provide data processing agreements, allow data export or deletion on request, and give you controls for cookie consent and privacy notices on your forms.

Question 24

Where is WittyForm data stored?

Accepted Answer

All data is stored on secure servers with automated backups. You retain full ownership of your data and can export it in CSV or JSON format at any time. We never sell or share your data with third parties.

Question 25

Are WittyForm forms accessible (WCAG compliant)?

Accepted Answer

WittyForm follows WCAG 2.1 guidelines. Forms include proper labels, keyboard navigation, focus indicators, and screen reader support. We continuously improve accessibility across all field types and themes.

Question 26

Can I invite team members to WittyForm?

Accepted Answer

Yes. From workspace settings you can invite colleagues by email. They receive an invitation link and can join your workspace instantly. Team collaboration is available on Pro and above plans with no per-seat charge.

Question 27

Do team members need separate subscriptions?

Accepted Answer

No. Team members inherit the workspace owner subscription tier automatically. There is no extra per-seat charge, so you can invite your entire team at no additional cost.

Question 28

How do I track form completion rates?

Accepted Answer

Every form includes a built-in analytics dashboard showing views, starts, completions, and drop-off rates. You can see exactly where respondents abandon your form and optimize those steps to improve conversion.

Question 29

Can I export form responses?

Accepted Answer

Yes. From the Responses tab of any form, click "Export" to download all submissions as a CSV file. This makes it easy to import data into Excel, Google Sheets, or any analysis tool.

Question 30

Can I remove WittyForm branding from my forms?

Accepted Answer

Yes. WittyForm branding is removed automatically on Pro and Enterprise plans. Once you upgrade, the "Powered by WittyForm" badge disappears from all your published forms for a clean, white-label appearance.

Question 31

Can I use a custom domain for my forms?

Accepted Answer

Yes, on the Enterprise plan. You can map your own domain or subdomain (like forms.yourcompany.com) so forms are served from your brand URL. This requires a simple DNS configuration and we provide step-by-step instructions.

Question 32

How do I match forms to my brand colors?

Accepted Answer

The design panel includes a color picker for primary, background, text, and accent colors. You can enter exact hex codes to match your brand guidelines, ensuring every form is visually consistent with your brand.

Question 33

My form is not receiving submissions, what should I do?

Accepted Answer

Make sure your form is published and not in draft mode, and verify you have not exceeded your monthly response limit. If the issue persists, check required fields and test the form yourself in an incognito browser window.

Question 34

Why is my Google Sheets integration not syncing?

Accepted Answer

The most common cause is an expired Google authorization. Go to Integrations in your form settings, disconnect Google Sheets, and reconnect it. Also ensure the target spreadsheet has not been deleted or renamed.

Question 35

Form embed is not showing on my website

Accepted Answer

Check that the embed code is pasted correctly and that no content security policy (CSP) headers on your site are blocking iframes. Try loading the form URL directly in your browser, then re-copy the embed snippet from the Share tab.

Question 36

How does the CRM work with form submissions?

Accepted Answer

Every form submission automatically creates or updates a contact in the CRM. Contact profiles include all submitted data, form history, and engagement timeline. You can view and manage contacts from the CRM section in your dashboard.

Question 37

How does lead scoring work?

Accepted Answer

Lead scoring automatically assigns points to contacts based on rules you define. Rules can be based on form answers, profile data, or engagement. Contacts are classified as hot, warm, or cold based on configurable thresholds.

Question 38

How do I white label my forms?

Accepted Answer

On Pro and Enterprise plans, go to your workspace White Label settings and toggle off the WittyForm attribution. You can replace it with your own logo and brand name. Forms, emails, and embed footers will show your branding instead.

Question 39

Can I use a custom domain for my form builder?

Accepted Answer

Yes. Add your domain in Custom Domains settings, create a CNAME record pointing to domains.wittyform.com, add the TXT ownership record shown in the dashboard, and verify the domain. SSL certificates are provisioned automatically. Your forms will be served from your own domain.

Question 40

Can I set up auto-responder emails for form submissions?

Accepted Answer

Yes. Each form has an email notification tab where you can configure an auto-responder sent to the person who submitted the form. You can customize the subject, body, and include their submitted data using template variables.

Question 41

What is email gate and double opt-in?

Accepted Answer

Email gate requires respondents to enter and verify their email address before accessing the form. They receive a verification link and can only proceed after clicking it. This ensures you collect valid email addresses and is useful for GDPR-compliant data collection.

Question 42

Can I sell products through an online form?

Accepted Answer

Yes. WittyForm includes ecommerce features for creating products with names, descriptions, prices, and images. You can add product selection fields to forms and collect payments via Stripe. Product variants (size, color) are supported.

Question 43

What payment methods are supported for ecommerce forms?

Accepted Answer

WittyForm processes payments through Stripe, which supports all major credit and debit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, and SEPA Direct Debit depending on your Stripe account configuration.

Question 44

What are deals and pipelines in a form builder CRM?

Accepted Answer

Deals represent potential business opportunities linked to contacts. Pipelines let you define custom stages (like Lead, Qualified, Proposal, Closed) and track deals through each stage using a visual kanban board.

Question 45

How do I attach PDF responses to notification emails?

Accepted Answer

In your form email notification settings, enable the "Attach PDF" option. Each submission notification will include a formatted PDF of the complete response, which is useful for record-keeping and compliance.

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