Online Forms for Government
Common Pain Points
Paper-based citizen services
Government offices process millions of paper forms annually. Citizens wait in line for permits, licenses, and complaints that could be submitted online.
Accessibility and compliance requirements
Government forms must meet Section 508 and WCAG 2.1 accessibility standards. Non-compliant digital forms exclude citizens with disabilities and invite legal action.
Slow interdepartmental routing
Permit applications and service requests that require multiple department approvals get stuck in email chains and physical mailboxes for weeks.
Citizen feedback gaps
Town halls and public comment periods reach a fraction of residents. Without digital feedback channels, government decisions lack broad community input.
Government Forms You Can Build
Permit Application
Building, event, and business permits with document uploads, fee payment, and multi-department routing.
Public Records Request
FOIA and open records requests with specific document identification and contact details.
Citizen Complaint
Issue reporting for roads, utilities, code violations, and public safety with photo upload and location.
Community Survey
Budget priorities, development proposals, and service satisfaction surveys for public input.
License Renewal
Professional, business, and pet license renewals with pre-filled data and online payment.
Event Permit Request
Public event details, expected attendance, insurance documentation, and site plan uploads.
Government-Specific Features
Example Workflows
Online permit applications
Citizens submit permit applications online with required documents. Applications auto-route to the correct department for review, and applicants receive status updates.
Citizen reporting
Residents report potholes, graffiti, and code violations from their phone with photos and GPS location. Reports auto-assign to the responsible department.
Community engagement
Publish surveys for budget proposals and development projects. Responses aggregate into dashboards so you can see sentiment across districts and demographics.
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